Keri Smith leads ISG’s Automation and RPA Practice in EMEA. He has accountability for the design and delivery of all RPA and Cognitive automation projects as well as constantly improving working practices and capabilities to best meet client needs. Keri is an active speaker at client and public events on both RPA and cognitive automation, sharing his experience of both ISG client engagements and from previously leading a RPA COE for a large Swiss multinational business.