Data journalist and expert on conversational interfaces. Responsible for exploring new conversational A.I. technologies for 80+ Nestlé global markets. Working directly with senior business stakeholders to design, develop and launch multiple consumer focused chatbots on the Nespresso, Nescafé Dolce Gusto, Maggi and Nestlé Infant Nutrition brands platforms. Author of Dinfografia blog where she posts around data, chatbots and digital innovation.