Gavin Munroe is the HSBC Global Chief Information officer (CIO) for Retail Banking and Wealth Management (RBWM) overseeing all Technology aspects of RBWM globally across all markets. As the CIO for RBWM he works in close partnership with the different business lines of Retail Banking, Wealth Management, Insurance and Asset Management to deliver sustainable solutions that balance cost, risk and regulatory demands, while driving the digital transformation journey with the ability to rapidly innovate within RBWM. Gavin has a proven track record of delivering technology solutions at global scale, managing and building global teams, and leading large transformation programs aligned to business goals and strategies. Based in London at HSBC’s global headquarters in Canary Wharf, Gavin has more than 20 years of the financial industry experience. He joined HSBC in November 2018 from Merrill Lynch/Bank of America where he was the Machine Learning (ML) CIO accountable for driving the digitization of ML technology.
At Bank of America / Merrill Lynch he held a number of senior roles, most notability head of global consumer products (card, deposit, mortgage) and CIO for Wealth Management Technology teams. He oversaw the transformation of the wealth function, digitizing and modernizing its capability to drive growth. Prior to that, he worked for Synechron as MD of Asia Pac, a specialist provider of business technology solutions for capital markets, insurance and mortgage banking, leading their expansion into Asia Pacific. he also held the positions of CIO Saxon, a subsidiary of Morgan Stanley and Head of Technology for the West Coast USA for Wachovia. Gavin graduated at the University of Port Elizabeth, South Africa and has a Bachelor of Science Degree, with dual majors in both Computer Science and Physics.