Steven leads LNER’s Machine Learning Products team, identifying business challenges and value areas that can be served by Machine Learning and overseeing the delivery of these through the in-house development team. Steven sets the strategic direction for Machine Learning at LNER and was the founding member of the Data Science team in 2019. After working quickly to establish the value of Machine Learning to LNER he has subsequently grown the team to 9 members with in-house development capability. Steven is working to drive industry level improvements through cross-industry collaboration and in 2022 won LNER’s prestigious ‘Be Bold’ award for driving innovative business change.
Before joining LNER (Formerly Virgin Trains East Coast) as a Marketing Analyst Steven had 10 years of Analytics experience across multiple industries following undergraduate and postgraduate studies at Teesside University