• Start Time:
  • End Time:
  • Day:
    Day 2


Learn first-hand how Liberty Mutual implemented an AI-powered digital assistant and enterprise chatbot to improve the employee experience for its 50,000 employees. The AI-powered digital assistant orchestrates across the many disparate systems within the enterprise to automate tasks, manage the information employees need to know, and elevate communications and reminders outside of email, so employees can get more work done, faster. During the session, attendees will learn: (1) Liberty Mutual’s journey building an AI-driven digital assistant and enterprise chatbot for its 50,000 employees, (2) The benefits of applying AI to improve operational efficiencies and improve the overall employee experience, (3) Key insights into building a strategy for using a chatbot for employee-centric use cases

Associated Speakers:

Gillian McCann

Head of Cloud Engineering & AI

Liberty Mutual Insurance

Associated Talks:

12:00PM - Day 2

View Panel: Harnessing the powers of chatbots for business

11:30AM - Day 2

View How AI Transformed the Employee Experience at Liberty Mutual -Case Study

View Full Info

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