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  • Start Time:
    12:00PM
  • End Time:
    12:20PM
  • Day:
    Day 1

Talk:

  • The use of technology to supercharge the customer experience is not a new idea, but few companies have been able to get this critical transformation right.
  • Meet TMAC, a proudly different AI solution provider for contact centres and hear about their deployments of affordable speech analytics and their next best action playbook in a top five supermarket and FTSE 250 Insurer.

Associated Speakers:

Jimmy Hosang

CEO

The Modular Analytics Co.

Associated Talks:

11:20AM - Day 1

View VIRTUAL PRESENTATION: Increasing Contact Centre ROI Affordably

12:00PM - Day 1

View Increasing Contact Centre ROI Affordably

View Full Info

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