- Start Time:11:20AM
- End Time:11:40AM
- Day:Day 1
- The use of technology to supercharge the customer experience is not a new idea, but few companies have been able to get this critical transformation right.
- Meet TMAC, a proudly different AI solution provider for contact centres and hear about their deployments of affordable speech analytics and their next best action playbook in a top five supermarket and FTSE 250 Insurer.