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Start Time:
11:20AM
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End Time:
11:40AM
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Day:
Day 1
Talk:
- The use of technology to supercharge the customer experience is not a new idea, but few companies have been able to get this critical transformation right.
- Meet TMAC, a proudly different AI solution provider for contact centres and hear about their deployments of affordable speech analytics and their next best action playbook in a top five supermarket and FTSE 250 Insurer.
Associated Speakers:
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Jimmy Hosang
CEO
The Modular Analytics Co.
11:20AM - Day 1
View VIRTUAL PRESENTATION: Increasing Contact Centre ROI Affordably
12:00PM - Day 1
View Increasing Contact Centre ROI Affordably