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Day 1 - 17 March 2020

09:30AM

David Savage

Founder / Editor / Host

Tech Talks

Associated Talks:

09:30AM - Day 1

View Enterprise AI: Chair’s Welcome and Opening Remarks

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Enterprise AI: Chair’s Welcome and Opening Remarks

. David Savage, Founder / Editor / Host, Tech Talks

09:50AM

Keynote: Building the AI Powered Organisation

  • What is the business case for deploying AI solutions – avoiding AI for AI ‘s sake
  • Overcoming organisational and cultural barriers
  • How long before you can expect results and what will you do with them?
  • Setting up for success

10:20AM

Essam El-Okda

Digital Supply Chain Transformation Manager

Unilever

Associated Talks:

10:20AM - Day 1

View Panel: The challenge of operationalising AI

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Jayshree Kottapalli

Sr. Director Digital, Data and Analytics

GSK

Associated Talks:

10:20AM - Day 1

View Panel: The challenge of operationalising AI

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Peter Jackson

Director, Group Data Sciences

Legal & General

Associated Talks:

03:40PM - Day 1

View The AI Winter

10:20AM - Day 1

View Panel: The challenge of operationalising AI

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Panel: The challenge of operationalising AI

  • How do you get from lab to business process?
  • Moving from testing phase to the inference stage
  • Embedding AI into core business systems and processes
  • A look at the wider impact on culture behaviour and governance
  • Scaling AI across the Enterprise
. Essam El-Okda, Digital Supply Chain Transformation Manager, Unilever
. Jayshree Kottapalli, Sr. Director Digital, Data and Analytics, GSK
. Peter Jackson, Director, Group Data Sciences, Legal & General

11:00AM

Networking Break

11:30AM

Abhijit Akerkar

Head of Applied Sciences, Business Integration

Lloyds Banking Group

Associated Talks:

11:30AM - Day 1

View Turning AI into ROI

12:00PM - Day 1

View Panel: Examining AI uses in Banking & Financial Services

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Turning AI into ROI

Over $35bn have been invested into AI by companies around the world in the last year alone. But two in every three of those companies are yet to generate any tangible value. The good news is that value is not elusive. Companies such as Google and Amazon generate over 50% of their profits using AI. How can your company crack the code to conquer those AI riches?

. Abhijit Akerkar, Head of Applied Sciences, Business Integration, Lloyds Banking Group

12:00PM

James Bell

Head of AI and Machine Learning

Dow Jones

Associated Talks:

12:00PM - Day 1

View Introduction to AI Ethics

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Introduction to AI Ethics

There are 9 areas that matter in AI Ethics, which all relate to reputational, privacy and liability risks inherent in AI development. The central argument is that AI Ethics is directly tied to the reduction of risk (“AI Safety”) and can drive policy changes that benefit the business. It is shown that, with a guiding set of values, these risks can be mitigated and the potential is for AI be grasped profitably. Around the world, governmental bodies are forming new legislation on AI risks in response to many public mistakes

. James Bell, Head of AI and Machine Learning, Dow Jones

12:30PM

Adri Purkayastha

Head of Technology & Cyber Risk Analytics

BNP Paribas Group

Associated Talks:

12:30PM - Day 1

View An AI enterprise

03:40PM - Day 1

View Panel: Examining AI uses in Banking & Financial Services

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An AI enterprise

  • The AI factory
  • Using AI to transform technology and business
  • People + AI
  • Data and Culture
  • Ethics and Risk
. Adri Purkayastha, Head of Technology & Cyber Risk Analytics, BNP Paribas Group

01:00PM

Networking Break

02:30PM

Nelson Pereira

Customer Engineering Manager

Google Cloud

Associated Talks:

02:30PM - Day 1

View Evocative applications of AI / ML within the enterprise

01:30PM - Day 2

View Keynote: The emerging of rich customer insights from raw data to Intelligent Customer Assistants

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Evocative applications of AI / ML within the enterprise

. Nelson Pereira, Customer Engineering Manager, Google Cloud

03:00PM

Matthew Ellis

Head of Data Analytics

Credit Suisse International

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Caroline Bellamy

Chief Data Officer

Ordnance Survey

Associated Talks:

03:00PM - Day 1

View Panel: The importance of Women in Data

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Anita Fernqvist

Chief Data Officer

Zurich

Associated Talks:

03:00PM - Day 1

View Panel: The importance of Women in Data

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Angela Lillis

Insight Lead

Marks and Spencer

Associated Talks:

03:00PM - Day 1

View Panel: The importance of Women in Data

10:20AM - Day 2

View Panel: AI in retail and ecommerce

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Ela Osterberger

Director of Data Science

Deliveroo

Associated Talks:

03:00PM - Day 1

View Panel: The importance of Women in Data

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Sarah Moore

Data Intelligence Director

Sky

Associated Talks:

03:00PM - Day 1

View Panel: The importance of Women in Data

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Panel: The importance of Women in Data

According to the 2018 Burtch works study only 15 percent of data scientists are women, 22 percent of early-career data scientists are women

and 10 percent of data science executive leaders are women.

This panel will address why diversity and inclusion in data matters and how you can build a diverse team.

Moderator: . Matthew Ellis, Head of Data Analytics , Credit Suisse International
. Caroline Bellamy, Chief Data Officer, Ordnance Survey
. Anita Fernqvist, Chief Data Officer, Zurich
. Angela Lillis, Insight Lead, Marks and Spencer
. Ela Osterberger, Director of Data Science , Deliveroo
. Sarah Moore, Data Intelligence Director, Sky

03:40PM

Peter Jackson

Director, Group Data Sciences

Legal & General

Associated Talks:

03:40PM - Day 1

View The AI Winter

10:20AM - Day 1

View Panel: The challenge of operationalising AI

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The AI Winter

Is AI going to become just the next buzz phrase to die after Big Data?

. Peter Jackson, Director, Group Data Sciences, Legal & General

04:10PM

Session Close

Day 2 - 18 March 2020

09:30AM

Bertie Müller

Chairman

Artificial Intelligence and Simulation of Behaviour (AISB)

Associated Talks:

09:30AM - Day 2

View Enterprise AI Day 2: Chair’s Welcome and Opening Remarks

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Enterprise AI Day 2: Chair’s Welcome and Opening Remarks

. Bertie Müller, Chairman, Artificial Intelligence and Simulation of Behaviour (AISB)

09:50AM

Keynote: The future of AI for customer experience

  • Explore how AI is being used to accelerate customer-centric experience design
  • Practical applications to leverage AI
  • How big data and contextual computing is influencing the consumer
  • A look at the next generation of consumer analytics
  • Using computer vision and natural language processing to enhance customer experience

10:20AM

Angela Lillis

Insight Lead

Marks and Spencer

Associated Talks:

03:00PM - Day 1

View Panel: The importance of Women in Data

10:20AM - Day 2

View Panel: AI in retail and ecommerce

View Full Info

Senior Representative, Wirecard

.

.

Associated Talks:

12:20PM - Day 1

View Case Study: Wirecard

10:20AM - Day 2

View Panel: AI in retail and ecommerce

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Udai Kiran Chilamkurthi

Principal Architect

Sainsbury's Supermarket

Associated Talks:

10:20AM - Day 2

View Panel: AI in retail and ecommerce

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Panel: AI in retail and ecommerce

  • How are retailers using AI? A look at applications for delivery and stock management
  • Using AI to deliver outstanding customer service and customer retention
  • Customer recommendations
. Angela Lillis, Insight Lead, Marks and Spencer
. Senior Representative, Wirecard, ., .
. Udai Kiran Chilamkurthi, Principal Architect, Sainsbury's Supermarket

11:00AM

Networking Break

11:30AM

Andrea Muttoni

Sr. Technical Evangelist

Amazon Alexa

Associated Talks:

11:30AM - Day 2

View Design Best Practices For a Voice-First World

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Design Best Practices For a Voice-First World

Alexa, the brain behind Amazon Echo, allows users to interact with productivity tools, games, health, and many other Skills. Developers are leveraging Alexa to reinvent experiences from finding a recipe for dinner to connecting the smart home to building voice capabilities into connected cars. However giving users the freedom to speak naturally comes with many design challenges. In this session, we’ll explore a way of designing for voice that moves away from flowcharts and instead represents voice interactions as a deck of cards, ready to be played in every situation.

. Andrea Muttoni, Sr. Technical Evangelist, Amazon Alexa

12:00PM

Bertie Müller

Chairman

Artificial Intelligence and Simulation of Behaviour (AISB)

Associated Talks:

09:30AM - Day 2

View Enterprise AI Day 2: Chair’s Welcome and Opening Remarks

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Tomas Navarro

Space Segment Engineer

ESA (European Space Agency)

Associated Talks:

12:00PM - Day 2

View Panel: Conversational AI

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Barbara Fusinka

Machine Learning Strategic Cloud Engineering Manager

Google

Associated Talks:

12:00PM - Day 2

View Panel: Conversational AI

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Riccardo Lopetrone

Senior Product Manager Voice

Swisscom

Associated Talks:

02:40PM - Day 2

View Swisscom Voice Assistant: Insights into building your own smart device

12:00PM - Day 2

View Panel: Conversational AI

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Panel: Conversational AI

  • Redefining the customer experience with chatbots and conversational AI
  • Providing personalisation at scale
  • How to deploy powerful conversational interfaces
  • Advances in AI-powered brand chatbots
  • Why you should invest andwhere you should be applying the technology
Moderator: . Bertie Müller, Chairman, Artificial Intelligence and Simulation of Behaviour (AISB)
. Tomas Navarro, Space Segment Engineer, ESA (European Space Agency)
. Barbara Fusinka, Machine Learning Strategic Cloud Engineering Manager, Google
. Riccardo Lopetrone, Senior Product Manager Voice , Swisscom

12:40PM

Networking Break

02:10PM

Leonid Mishkind

Technical Product Owner Chatbots & Voice assistants

Vodafone

Associated Talks:

02:10PM - Day 2

View Journey of Vodafone TOBi – 5 Key Learnings from our path to automate 60% of customer interactions

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Journey of Vodafone TOBi – 5 Key Learnings from our path to automate 60% of customer interactions

We have entered the world of ‘digital first’, a place where customers want to chat anywhere, anytime.  Multinational organisations like Vodafone are having to start that digital transformation, from traditional telcos to tech businesses.  The explosion of chatbots is a new way to deliver customer services tasks and allow the customer to self serve 24/7. 

 We have made significant progress on the path to automate 60% of customer interactions by implementing TOBi the digital assistant of our customers.

Join the session to learn the 5 key learnings from the Vodafone Group Technical Lead.

. Leonid Mishkind, Technical Product Owner Chatbots & Voice assistants, Vodafone

02:40PM

Riccardo Lopetrone

Senior Product Manager Voice

Swisscom

Associated Talks:

02:40PM - Day 2

View Swisscom Voice Assistant: Insights into building your own smart device

12:00PM - Day 2

View Panel: Conversational AI

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Swisscom Voice Assistant: Insights into building your own smart device

Swisscom, the leading telecommunications company in Switzerland recently introduced a new tv box with integrated voice assistant. The assistant enables the central control of Swisscom offers and services: Swisscom TV and music can now be controlled conveniently with voice and without remote control. Customers can also request tv tips for the day, ask for weather forecasts, control WLAN and router services and display photos from the in-house cloud service on the large tv screen. The devices of the most popular smart home providers can also be addressed in Swiss German dialects, High German, French, Italian and English using the Voice Assistant. Many more exciting functions will follow. Riccardo will give some insights into creating your own smart device, will highlight the challenges & learnings during the project and will finally execute an inspiring live product demo

. Riccardo Lopetrone, Senior Product Manager Voice , Swisscom

03:10PM

Errol Koolmeister

Head of AI Technology

H&M

Associated Talks:

03:10PM - Day 2

View Algo driven retail

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Algo driven retail

H&M will present how they are working towards becoming an industry leader in Advanced Analytics and AI. Which will give them a competitive advantage through superior customer experience, smart decision making, and efficient processes. They have spent the last few years going from limited and scattered efforts to a centralized department with more than 120 people delivering value on a daily basis with AI. In the talk you will get insights into some of their key learnings and knowledge about how they are working on transforming a company that was founded over 70+ years ago

. Errol Koolmeister, Head of AI Technology, H&M

03:40PM

Session Close

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