Highlights From The AI Expo North America 2017

5, December, 2017


Artificial Intelligence - Chatbots - Deep Learning - Featured - Machine Learning -


On the 29th and 30th of November 2017, The AI Expo arrived in Santa Clara, California for its debut show. Over 10,500 people attended the event over two days focusing on AI, IoT and Blockchain – a winning combination with plenty of excellent networking opportunities!

Day one featured the AI Developer Track and the AI in the Enterprise Track, with speakers from NASA, Disney, Unity, MasterCard, Target, Spotify, Airbnb, PayPal and many more…

From the AI Developer Track, there was a particular focus on the implementation of Machine Learning and Deep Learning and the challenges associated with AI technologies. Danny Lange, the VP of AI and ML at Unity Technologies kicked off the day with a talk focused on the AI and Machine Learning Revolution within the gaming industry. For Unity, AI has enabled them to improve the productivity of their development team whilst providing deep analytical game insights to help understand today’s game players. Unity used case studies from their popular apps such as ‘Super Mario Run’ and ‘Pokémon Go’. Danny rounded off his keynote by mentioning how Machine Learning is changing the way we expect to obtain intelligent behaviour out of autonomous agents, Unity have done this by deploying their new ‘Machine Learning Agents’.

At 12.00PM on the AI Developer stage, Jeremy Frank, Group Lead at NASA took the spotlight with his talk on how AI is powering missions to Mars. Jeremy spoke about the motivations for AI within NASA including autonomy and automation along with the investments in AI that NASA have made, including spacecraft capabilities, automated technologies and technology development.

From the AI Enterprise Track, focus was on case studies from leading organisations who are implementing AI. Case studies featured were from the likes of Visa, Sephora, The Weather Company, Airbnb, LinkedIn, Synechron, Mnubo and more. The day kicked off with Peter Memon, Head of Emerging Technology from Synechron, who took to the stage to talk about AI powered Business Intelligence and how to build an insights driven business.

The afternoon commenced with Visa’s finest, Bill Yue Chen, Chief Security Architect, who introduced how banks are using AI for the next generation of cyber security. Bill highlighted his key security recommendations for 2018 including phishing awareness training for staff, multi-factor authentication and paying attention to the threat landscape as a whole.

Day one closed with an exclusive networking evening from 5-7pm for all sponsors, exhibitors, press, speakers and paid delegates within the Expo Lounge on the Expo floor.


Day two of the AI Expo featured two further conference tracks including: AI in the Consumer & Digital Transformation and Bots & Virtual Assistant Development, attendees were set to hear from AI industry leaders including MoneyGram, Humana, Ebay, The Dorchester Collection, Kia, Chatbase, Google and many more…

Both Matt Carroll and Dan Ahran from Google started the day in the Bot & VA track with interesting case studies, including how to build a conversational agent using Dialogflow and the newest elements of Google’s cloud technology. Dan even demoed Google’s Cloud Speech API, as by 2020 50% of all searches will be done by voice.

The afternoon keynote started with Ofer Ronen from Chatbase, the official Bot & Virtual Assistant Development Track Sponsor. Ofer delivered an engaging presentation about how to save time by optimizing Chatbots along with two colleagues: Daniel Morris, Director of Platform & AI from Keller Williams, who has implemented a real estate agent bot and Shane Mac, CEO of Assist, a company that builds bots for companies like Fandango, Hyatt and 1800 Flowers.com.

Over to Day Two on the AI in the Consumer & Digital Transformation stage, where focus lay on leveraging AI for digital transformation and customer centricity.  The Track started with a keynote after the chairs welcome at 9.45AM from Geeta Wilson, VP of Consumer Experience for Humana Inc. Geeta explored the challenges experienced with AI and how to create an end-to-end experience for customers using AI.

At 10.15, a popular chatbot panel started, featuring speakers from Ebay, Moneygram, TGI Friday’s, Foursquare and AIMA. Moderator, Federico Gobbi, from AIMA (The Artificial Intelligence Association) wrote a write-up of the key takeaways from the next generation of messaging apps panel. You can read it here.

At 12.00PM, a case study was presented to the large crowd from Ana Brant, the Director of Global Guest Experience & Innovation at The Dorchester Collection. Ana focused on using AI to design, curate and craft luxury experiences bringing in real-life examples from the retail industry.

The AI Expo North America 2017 brought together business leaders from a range of sectors in the heart of Silicon Valley, a global technology hub. C-level executives got to share their thoughts on AI implementation, new technologies and strategies using real-life case studies at the thought leadership conference and exhibition. Watch the highlights video here.

Thank you to all of our sponsors, exhibitors, press, speakers and delegates who attended, we hope to see you at one of our future events, including Santa Clara 2018! Feel free to share your photos and testimonials with us by tweeting to @ai_expo.

Did you miss the AI Expo North America? Do not fear, our ‘Ultimate Materials’ pass will give you access to all of the recordings and presentations across the AI, IoT and Blockchain events. Feel free to purchase here.

The next AI Expo will take place in Santa Clara in November on the 28-29th, where we will see how AI has evolved in the US and bring a couple of worldwide showcases for a truly global flavour. Registration for 2018 is now open, feel free to register here.

See you in Silicon Valley in 2018!

Other events in the World Series:

AI Expo Global – 18-19th April 2018, Olympia, London

AI Expo Europe – 27-28th June 2018, RAI, Amsterdam

AI Expo North America 2018 – 28-29th November 2018, Santa Clara, CA