Mitchell Mason is a Senior Offering Manager on the Watson Assistant Service. As an Offering Manager Mitch is responsible for working with customers to understand their needs, as well as understanding the market to continue to build a cutting edge product. Before Watson Assistant, he was on the Watson Conversation Service. Before that, he was on the Watson Dialog Service. Before that, he was at a startup called Cognea, a company that built conversational agents. And before that, the company was called MyCyberTwin, focused on building digital twins of real people. You can see where this is going… he’s been in the virtual assistant space for a long time and it’s basically all he knows anymore. He might even be a chatbot himself at this point.