Sonal has 20 yrs experience in Leading Operations and Delivering Innovative Solutions in global companies like Cisco, GlaxoSmithKline, Maxtor.

Her Design Thinking Approach and End-2-End Perspective has enabled Enhanced Customer Experience, Strategic Transformations and Disruptions in these organizations.

She is the Founder of Articence and champions Enabling Contextual Intelligence in organisations to facilitate Enhanced Customer Experience, Driving Insights and Decisions using AI.