• Start Time:
    10:00AM
  • End Time:
    10:30AM
  • Day:
    Day 2

Talk:

Are you making decisions based on incomplete data?  The first step in harnessing the power of analytics is having the right data set spanning the whole customer journey.  Leaving voice data unexplored and unused means you many be missing a wealth of insights that can directly impact business performance, customer experience and risk management. Join this session with Call Journey to learn

  • The 4 industry trends driving the need for voice data
  • Use cases and impact of voice data across the organization ( Customer Experience, Marketing, Sales, Contact Center, Risk & Compliance)
  • The blueprint on how you can easily add voice to the enterprise data mix.  

Associated Speakers:

Brett Marsh

VP of Sales

Call Journey

Associated Talks:

10:00AM - Day 2

View Unlock every conversation and deliver voice data to the enterprise

03:45PM - Day 2

View Panel: The Revolutionising of Customer Experiences through AI

10:30AM - Day 1

View Keynote Panel: Driving Digital Transformation through AI & Deep Learning

View Full Info

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