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    Day 2


Enterprises across industries are using conversational AI strategies to improve customer service. Join Mitch Mason with the IBM Watson team, to learn how global brands are improving responsiveness, gaining operational efficiencies, and growing brand loyalty and conversion rates with Watson Assistant. Step through the three most common ways customers use assistants to add conversational AI to their customer and employee experiences

Associated Speakers:

Mitchell Mason

Senior Offering Manager on the Watson Assistant Service


Associated Talks:

12:10PM - Day 1

View Lessons learned from applying conversational AI

10:20AM - Day 2

View Keynote Panel: Creating a data-driven culture

02:10PM - Day 2

View Afternoon Keynote: ROI of Conversational AI

10:20AM - Day 1

View Keynote Panel: Driving Digital Transformation through AI & Deep Learning

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