Day 2

30 November 2017

Bot & VA Development

With biased bots hitting the headlines and the best bots being those where customers don’t even realise that they are not dealing with a human, it is more important than ever that developers stay ahead of the game when it comes to software to create their chatbots. This session will look at the realities of building the ultimate chatbot and look at the next generation of bot communication.

09:30AM

Bot & Virtual Assistant Development: Chair’s Welcome

Jeff Cotrupe

Industry Director, Big Data and Analytics

Stratecast | Frost & Sullivan

Associated Talks:

09:30AM - Day 2

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. Jeff Cotrupe, Industry Director, Big Data and Analytics , Stratecast | Frost & Sullivan

09:45AM

Keynote Panel: Realities of Bot & VA Development and Implementation

Jeff Cotrupe

Industry Director, Big Data and Analytics

Stratecast | Frost & Sullivan

Associated Talks:

09:30AM - Day 2

View Bot & Virtual Assistant Development: Chair’s Welcome

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Ofer Ronen

Team Lead

Chatbase

Associated Talks:

02:15PM - Day 2

View Afternoon Keynote: How to Save Time Optimizing Chatbots

09:45AM - Day 2

View Keynote Panel: Realities of Bot & VA Development and Implementation

View Full Info

Alex Bunardzic

Senior Software Developer, Research and Development

Staples

Associated Talks:

12:00PM - Day 1

View Chatbots – From Chat To Full-Serve Experience

09:45AM - Day 2

View Keynote Panel: Realities of Bot & VA Development and Implementation

View Full Info

  • Deep Learning, natural language processing and voice recognition implementation
  • The key elements to building a multi platform bot
  • The challenge of discovery and on-boarding
  • Implementing successful engagement strategies
Moderator: . Jeff Cotrupe, Industry Director, Big Data and Analytics , Stratecast | Frost & Sullivan
. Ofer Ronen, Team Lead, Chatbase
. Alex Bunardzic, Senior Software Developer, Research and Development, Staples

10:30AM

Build a conversational agent in minutes

Matt Carroll

Developer Relations - Google Assistant

Google

Associated Talks:

10:30AM - Day 2

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Conversational interfaces are quickly becoming an essential component of every service and product. In this talk we will explore the latest design and development techniques for building natural language interfaces and conversational user interface best practices. You’ll leave this talk ready to start building multi-platform conversational agents, powered by cutting edge machine learning, all in a matter of minutes.

. Matt Carroll, Developer Relations - Google Assistant , Google

11:00AM

Networking Break

11:40AM

Conversational AI – Basics and Design Considerations: Lessons learned from millions of AI conversations for thousands of customers

Dr.Sid J Reddy

Chief Scientist

Conversica

Associated Talks:

11:40AM - Day 1

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In this presentation, we will introduce our artificial intelligence approach to creating, deploying, and continuously improving, an automated sales assistant that engages in a genuinely human conversation, at scale, with every one of an organization’s sales leads. We will present empirical data to assess how personalized, responsive and helpful the AI assistant is. We share our observations on the ability of the assistant to help in increasing sales and delve deeply into how an artificial intelligence assistant can free humans to focus on higher-value activities, and even lead businesses to employ more people, not fewer, as a result of implementing AI. We will delve into the development of our systems, which have been trained using state of the art machine learning algorithms over linguistic features computed from millions of real conversations between leads and clients, and share observations regarding the rationale on why the assistant was successful in increasing sales, improving marketing and gathering critical business intelligence.

. Dr.Sid J Reddy, Chief Scientist, Conversica

12:00PM

Chatbots – From Chat To Full-Serve Experience

Alex Bunardzic

Senior Software Developer, Research and Development

Staples

Associated Talks:

12:00PM - Day 1

View Chatbots – From Chat To Full-Serve Experience

09:45AM - Day 2

View Keynote Panel: Realities of Bot & VA Development and Implementation

View Full Info

  • Chatbots are introducing the next step in the evolution of the human-machine interaction by offering Conversational User Interface
  • Conversational Interface replaces Graphical User Interface (GUI) while retaining the self-serve aspect of the user experience
  • The next generation of chatbots proposes to enrich this self-serve experience with more reliable full-serve experience
  • Chatbots are poised to be transformed into full fledged Digital Experts who communicate with humans using Conversational User Interface
. Alex Bunardzic, Senior Software Developer, Research and Development, Staples

12:30PM

Case Study: Markets and Markets

Rohan Salgarkar

VP - Client Partner

Markets and Markets

Associated Talks:

12:30PM - Day 2

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To follow soon…

. Rohan Salgarkar, VP - Client Partner, Markets and Markets

12:45PM

Networking Lunch

02:15PM

Afternoon Keynote: How to Save Time Optimizing Chatbots

Ofer Ronen

Team Lead

Chatbase

Associated Talks:

02:15PM - Day 2

View Afternoon Keynote: How to Save Time Optimizing Chatbots

09:45AM - Day 2

View Keynote Panel: Realities of Bot & VA Development and Implementation

View Full Info

Chatbots are expected to make machine communication feel human. But high-quality bot experiences are very hard to build. Certain issues in particular make building bots that do not frustrate users difficult. This presentation will delve into such issues and suggest ways, including machine learning, for developers to save time addressing them.

. Ofer Ronen, Team Lead, Chatbase

02:45PM

Killer Robots, Smart Cyberweapons, and Supercharged Fake News: When artificial intelligence meets national security

Greg Allen

Adjunct Fellow

Center for a New American Security

Associated Talks:

02:45PM - Day 2

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  • How will militaries and intelligence agencies around the world incorporate AI and machine learning technologies?
  • How will hackers, criminals and other nefarious actors use AI?
  • How can your organization develop AI products that ensure safety and security?
. Greg Allen, Adjunct Fellow, Center for a New American Security

03:05PM

Start up Showcase – Bots & VA

Scott Tamura

Co-Founder and CEO

Foodies.ai

Associated Talks:

03:05PM - Day 1

View Start up Showcase – Bots & VA

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Dr. Eitan Sharon

Founder and CEO

Mode.ai

Associated Talks:

03:05PM - Day 1

View Start up Showcase – Bots & VA

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Sapna Mittal

Founder & CEO

GetOnDemand

Associated Talks:

03:05PM - Day 1

View Start up Showcase – Bots & VA

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Kayla Matheus

Founder

MOTI

Associated Talks:

03:05PM - Day 1

View Start up Showcase – Bots & VA

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Sergei Burkov

Founder & CEO

Alterra.ai

Associated Talks:

03:05PM - Day 1

View Start up Showcase – Bots & VA

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Showcasing technology from some of the world’s hottest AI startups in the Chatbot and Virtual Assistant arena.

. Scott Tamura, Co-Founder and CEO, Foodies.ai
. Dr. Eitan Sharon, Founder and CEO, Mode.ai
. Sapna Mittal, Founder & CEO, GetOnDemand
. Kayla Matheus, Founder, MOTI
. Sergei Burkov, Founder & CEO, Alterra.ai

03:55PM

Session End

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