Day 2 - 29 November 2018
Program Director for Data Science and AI Initiatives
09:15AM - Day 2
Developing AI Technologies: Chair’s Welcome and Opening Comments
09:30AM - Day 2
Keynote: Harnessing Transformational Technology for Better Human Experience
Consumer expectations around how they engage with businesses have shifted. And contact centers—often among the first points of interaction in a customer’s journey—must follow suit. Getting there, however, isn’t simply about adding more technology. Paradoxically, it’s about making customer service more human through the use of the right tools and technologies, like artificial intelligence, that leverage a company’s data-rich channels to create better experiences, transforming how business is conducted. Avaya’s Laurent Philonenko will describe how businesses can use disruptive technologies like AI to transform contact center experiences for bottom-line and brand loyalty impact.
10:00AM - Day 2
From 0 to 100 Million Messages a Day: Steps to Build, Optimize, and Scale Enterprise Grade Intelligent Agents
Drawing on real customer case studies, this talk will detail the design and technical considerations involved in building “intelligent” agents with real traction and real business results. You will learn:
- When machine learning is effective–and when it isn’t
- What types of human resources are required
- An actionable chatbot development roadmap
Global Vice President Automotive
10:30AM - Day 2
AI and Industry Disruption
From SIRI to autonomous cars, AI is impacting our lives more aggressively than before. The global AI market is expected to be valued at $190 bn in 2025 driven by increasing adoption of cloud-based applications and services and increasing demand for intelligent virtual assistants.
While IT And Telecom, BFSI, Retail, and Healthcare are expected to be the largest adopters of Artificial Intelligence Solutions, let’s explore what is the impact of disruption on other industries in the future.
Chief Technology Officer
10:45AM - Day 2
Leveraging AI for primary healthcare delivery in developing nations
This session focusses on the practical application of AI in the delivery of primary healthcare in India. One of the most plaguing issues in India is the state of the healthcare ecosystem. With less than 1 specialist doctor for more than 5000 people, large portions of India’s rural and semi-urban areas remain under-served by India’s doctors and healthcare professionals.
In India 80% of health professionals today serve 20% of geography and it is estimated that the country will be short by at least a million doctors by 2030. A weak primary and secondary care system such as this adds to escalating tertiary care costs, as there is hardly any focus on preventive care and early diagnosis.
Without technological intervention, it is very unlikely that India will be able to solve its healthcare delivery challenges.
See how mfine, an on-demand healthcare startup from Bangalore, India is working on transforming the way primary and secondary care is delivered in the country. mfine is using the power of mobile, increasingly health-conscious Indian consumers and Artificial intelligence deployed at scale – to enable on-demand access to medical care. mfine is also the perfect example of how the power of a virtual doctor aimed at episodic, long-term care and preventive care at the hands of every Indian, is how AI is being practically applied in Indian Healthcare Sector.
Co-Founder and CEO
11:00AM - Day 2
10 things everyone should know about AI
Chooch A.I. is the new standard in AI training, tagging, and predictions for archived and live digital assets. At Chooch we pride ourselves in our persistence and passion and has provided the platform for the success we’ve had to date. AI is truly egalitarian and no one has a monopoly on it. Some companies seem to be more ahead of others in different fields of AI, but we don’t expect one company or even a handful of companies to dominate in the near future. Despite concerns about robots taking everyone’s jobs, there are a lot of positive aspects of AI. We will have more capabilities and opportunities to improve the quality of people’s lives and alleviate suffering with the broader onset of AI.
2 Dam Creative
11:30AM - Day 2
Designing for AI
- What is AI Product Design?
- What are the challenges?
- Good and bad AI Design
- Designing the right Product/Designing the Product right
- What Does the future hold for AI Design
Aaron (Xiaoxin) Yin
12:00PM - Day 2
03:45PM - Day 2
Natural Language Generation Reshapes How We Write
What is natural language generation (NLG)
How can NLG help in our writing?
How can NLG help enterprises? E.g Customer complaints and writing job descriptions
Sr. Director, Operations
01:30PM - Day 2
Object-Based Storage & AI: A Match Made in the Cloud
Object-based storage (OBS) is becoming an important component of enterprise IT strategies; especially for organizations that depend on cloud-centric architectures for handling massive volumes of mission-critical data. Combined with AI, OBS solutions allow enterprises to manage, store and make sense of data faster and more cost effectively. This session will give real world examples on how OBS solutions have been combined with leading AI platforms to enable users to store petabytes of data for big data analytics, archival and secure backup. Organizations across all industries will learn how similar companies are leveraging AI/OBS integrations.
Case study: AI for Good: Bridging Science and Industry for a Better Future
• Why is Artificial Intelligence an ideal framework for tackling massive societal challenges?
• What kinds of problems can we address?
• What is missing? How does AI fit in?
• Examples of successful technical partnerships.
• How do I get my company involved?
Chief Data Scientist
Yixue Education U.S
02:30PM - Day 2
Mend The Gap
02:30PM - Day 2
Senior Director of Operations
Cancer Registry of Greater California (CRGC)
02:30PM - Day 2
Senior Data Scientist
Children's Hospital Los Angeles
11:30AM - Day 2
02:30PM - Day 2
Panel: AI for social good
• How is AI being successfully applied to challenge social problems?
• What are the potential uses of AI to solve social and ethical problems?
• AI’s impact across Health, Environmental Sustainability, Education and Public Welfare
Dr. Sindhu Joseph
CEO & Co-Founder
03:15PM - Day 2
Reimagining Chatbots as Conversational Knowledge Management Platforms
Conversational AI is rapidly becoming the common interface for businesses. However these days, chatbots have come to represent the engagement platform, rather than the actual knowledge that powers it. This talk is a sneak peek into reimagining the scope of a cognitive business – from siloed interfaces to its knowledge-centric core.