Day 1 - 4 November 2020
08:30AM
Registration Opens
Defining & Demystifying AI
09:30AM
Enterprise AI: Chairs Opening Remarks
09:45AM
Keynote: Demystifying AI
- What is the definition of AI?
- Distinguishing between hype and reality to understanding what is truly possible
- Connecting the dots between what is possible and the impact it can have on your business
- Making it a reality – how can the latest machine learning techniques such as video analytics, image detection and NLP be applied in Enterprise?
10:15AM
Keynote: Data Science and Machine Learning to make better business decisions
- Understanding the business need or problem that needs to be solved.
- Defining your KPI
- Data quality and governance, how to avoid ‘garbage in, garbage out’
- Testing and implementing the right algorithm
- Translating your insights
10:45AM
Panel: A sprinkle of AI fairy dust makes the Enterprise better
- Demystifying AI – what does it actually mean?
- Distinguishing the hype from the reality
- What can and can’t it do?
- What are the opportunities and risks?
11:15AM
Neworking Break
AI Driven Enterprise
11:45AM
Keynote: Creating an AI Powered organisation
- Achieving organisational change, changing mind-sets and attitudes
- Hiring and maintaining talent
- Developing employee skill sets and capability development
12:15PM
Keynote: The Cognitive Enterprise
- Extracting and gaining value from vast amounts of data
- AI as a digital assistant to enhance employee ability
- What business functions are being disrupted?
- Timescales for adoption, investment, scaling automation projects
- Real world examples and best practices
12:45PM
Panel: Clash of the Titans! Investing in a platform model: Build, buy or partner?
- Assessing the leading players; Amazon Web Services, Microsoft, Google, IBM
- How to assess what your business needs versus what each vendor offers
- How do you know which is best for your organisation? Do you need to budget for consultants?
- Should you use the same AI platform partner as your cloud partner?
- Benefits and lessons learned from cloud migrations when looking at AI cloud platform choices
01:15PM
Networking Break
Operationalising AI
02:15PM
Keynote: Humans and AI working together
- What will the impact of an AI based workforce be on the future of the human workforce?
- Cultivating a strong employee experience
- Constructing effective human-machine teams
- Making sure your organisation is customer led, insights driven and connected
02:45PM
Keynote: AI platform decisions: What to do with your legacy platforms and applications
- How to create an iterative process of legacy system modernisation
- Are there some workloads which will not budge – and if so what to do with them?
- How to get boardroom buy-in, from the CTO to the CEO – allaying fears around how long-term the project will be, potential disruption to business processes
- Lessons learned from cloud migrations and other digital transformation initiatives
03:15PM
Keynote: Evocative applications of AI / ML within the enterprise
- Cutting through the hype and myths of AI
- A look at real-world industry applications
- Benefits of AI & ML technologies can bring to the Enterprise
03:45PM
Networking Break
04:15PM
Keynote: DataOps, the secret weapon for delivering AI, data science, and business intelligence value at speed
04:45PM
Panel: The challenge of operationalising AI
- Prioritising projects
- How do you get from lab to business process?
- Making your infrastructure AI ready
- Embedding AI into core business systems and processes
- Access to quality data.
05:15PM
Enterprise AI: Chairs Closing Remarks
05:30PM
End of Session
Networking Party | 6pm-10pm | Levi’s Stadium
An evening of networking on Wednesday 4th November 2020 from 6pm. Access for Ultimate, Gold & Expo Plus holders in addition to speakers, sponsors, press & exhibitors. Taking place at Strandzuid, RAI. Join us for drinks & networking
Day 2 -
08:30AM
Registration OPens
10:00AM
Enterprise AI Day 2: Chair’s Opening Remarks
AI For Driving Customer Interactions, Engagement & Retention
09:45AM
Keynote: Transforming the shopping experience with ML
- Behind the scenes look at deep-learning based behavioural analytics and prediction engines
- The ups-and-downs of product, category and promotional recommendations of FMCGs
- Learning from the failures along the way.
- Predicting customer buying patterns
10:15AM
Keynote: Building a CX strategy
- AI solutions to better understand your customers in real-time
- Analyzing customer feedback and sentiment at scale using NLP and NLU
- Mapping the customer journey
- Tracking and measuring success
10:45AM
Panel: AI for customer experience
- How to leverage AI technologies such as NLP and Image recognition to get more value to customers with less expenditure?
- How to gain customer’s trust
- The next generation of conversational AI
- Predictive Intelligence for predicting customer behaviour
11:15AM
Networking Break
11:45AM
Keynote: Data, AI, and connecting with customers
- How can the growth of rapid data sources, combined with advances in data science techniques help business build better customer experiences?
- Commercial applications of technology versus work in the academic setting
- Real life examples from a digital transformation journey
12:15PM
Keynote: Case study: An intelligent Automation Journey
- Evaluating which tasks to automate first. How to achieve time-to-value
- How much will you need to invest?
- How do you get organisation support and by in?
- Scaling Intelligent Automation across the Enterprise
- Lesson learnt along the way
12:45PM
Panel: Building Ethical AI Frameworks
- The importance of transparent and accountable AI – how did the algorithm reach the outputted decision?
- Avoiding bias in decision making systems and computer vision. How to avoid entrenched existing bias.
- Data Protection and privacy rights. Can you apply AI learnings to different data sets?
- Who is responsible when things go wrong? Who bears the risk?
- Developing a set of policies and values to ensure safe AI that can benefit your business
01:15PM
Networking Break
02:45PM
Keynote: Customer insights with NLP and ML
- How can you leverage NLP and ML techniques to maximise your customer’s lifetime value
- Refining high-volume data to gain deeper insights into attitudes and behaviours
- Scaling personalisation with real-time behavioural signals.
03:15PM
Keynote: Strategies for leveraging Conversational AI
- Strategies for leveraging Conversational AI
- How are brands using virtual assistants to enhance customer and employee experiences
- Improving response rates and operational efficiencies
- Growing customer loyalty
- Getting ROI
03:45PM
Panel:The Future of Enterprise AI
- What business functions are being disrupted by AI and which will be next?
- What challenges and opportunities do technologies such as predictive analytics, anomaly detection bring?
- The increasing role of AI for cybersecurity
- Using AI to improve productivity and enhance human creativity.
- What do leaders need to think about?
04:15PM
Enterprise AI day 2: Chair’s Closing Remarks
04:30PM
Session Close
UPGRADE YOUR PASS
CO-LOCATED AGENDA
AI & BIG DATA CONFERENCE AGENDA
Enterprise AI
AI Technology & Implementation
Data & Analytics
Digital Transformation
