Fabio is Principal AI Architect at ServiceNow. Fabio focuses on designing, architecting and deploying AI-powered workflows for enterprise customers.
On the research side, he is working on AI applied to workflows and quality in AI. Previously he was Lead for the Trust and Governance lab where he contributed to the company’s efforts in responsible AI.
Fabio is also a Professor at the University of Trento. In that role, he started research lines on crowdsourcing and hybrid human-machine computations, focusing on applications that have a direct positive impact on society through tangible artefacts adopted by the community. Before that, he was the technical lead for the research program on business process intelligence at Hewlett-Packard USA, where he contributed to several HP commercial products in the area of web services and business process management.
He co-authored a best-selling book on Web services and is the author of over 250 peer-reviewed papers and dozens of patents.