Indrek Vainu

Head of Conversational AI

Zurich Insurance Company Ltd

Biography

Harnessing the power of Generative AI to solve real-world problems and drive business growth, he bridges the gap between cutting-edge technology and practical business needs. As the Head of Conversational AI at Zurich Insurance Group, he leads a cross-functional team of developers, architects, and product managers to develop and integrate LLM-powered solutions that enhance customer experience and unlock operational efficiencies. Previously, he co-founded AlphaChat, a conversational AI platform, which was successfully acquired by Zurich Insurance Group (SWX: ZURN) in 2021. This entrepreneurial experience fuels his ability to navigate the complexities of large financial organizations while fostering innovation.

Speaking at..

Event Name: AI & Big Data

Presentation Title: Panel Discussion: Building Robust Pipelines-Best Practices for Scalability and Efficiency

Date of Presentation: 25/09/2025

Time of Presentation: 12:30 pm

Presentation Stage Name: Operationalising AI: From Platforms to Impact

Further Details: