Enterprise AI

Day 1 | Gold Track

Enterprise AI


09:30 - 09:45

Chairperson’s Welcome

Chairpersons welcome and opening remarks.

Dr. Dorotea Baljević

Director, EMEA Lead - AI Advisory

ISG


09:45 - 10:25

Panel: The AI Operating Model: Why Your Business Needs to Change Before AI Can Scale

The conversation is shifting from “What can AI do?” to “Is our organisation ready to scale it?” Technology alone won’t deliver transformation – businesses need to rethink how work gets done.

This panel explores the operating model changes required to move beyond AI pilots and unlock enterprise-scale impact, from redesigning workflows and breaking down silos to evolving talent, governance, data and decision-making. Hear practical perspectives on what it takes to build an organisation where AI can scale – and deliver measurable business value.

Goran Fustin

Director - Governance, Digital & AI

Hitachi Rail


10:30 - 11:00

Presentation: Beyond the AI Hype: What Really Delivers Enterprise Value?

Organisations have moved beyond asking whether AI works to understanding where it creates measurable business impact. The greatest returns are coming from targeted use cases supported by strong data foundations, scalable platforms and clear operational ownership.

This session explores the technologies, deployment strategies and organisational approaches that are delivering tangible business outcomes today while avoiding costly experimentation with little return.


11:05 - 11:35

Presentation: Scaling AI in Pharma: Turning Innovation into Enterprise Impact

Pharmaceutical organisations are investing heavily in AI, but generating measurable business value requires more than successful pilots. Scaling AI across research, development and operations demands strong governance, trusted data and close collaboration between technical and business teams.

Drawing on Bayer’s transformation journey, this session explores how AI is accelerating product development, improving operational efficiency and creating lasting business value while overcoming the barriers that commonly prevent enterprise-wide adoption.

Subrata Bose

Vice President Data, Imaging & AI

Bayer


11:35 - 12:05

Networking Break


12:05 - 12:35

Presentation: Turning Data into Competitive Advantage: Tripadvisor's AI Economy

Data has become one of the world’s most valuable business assets – but only when organisations know how to unlock its value responsibly.

Using Tripadvisor’s global data platform as a case study, this session explores how high-quality data is driving personalisation, business intelligence, marketplace insights and AI innovation.

Discover how organisations can monetise trusted data assets while maintaining customer trust and creating competitive advantage in the AI economy.

Sanchit Juneja

Senior Director-Big Data & ML/AI Products

Tripadvisor


12:40 - 13:00

Presentation: Innovating Within the Rules: Navigating AI Regulation Without Slowing Delivery

AI regulation is becoming a permanent feature of enterprise technology strategy. The challenge is ensuring governance supports innovation rather than becoming a barrier to progress.

This session explores practical approaches to complying with emerging regulations, including the EU AI Act, while maintaining developer productivity, accelerating delivery and building trusted AI systems.

Senior representative, RavenDB


13:00 - 14:00

Lunch Networking Break


14:00 - 14:30

Presentation: Designing the Enterprise AI Operating Model for 2030

As AI becomes embedded across every business function, organisations must rethink how teams are structured, decisions are made and digital work is delivered. Future operating models will combine people, AI assistants and autonomous agents working together across the enterprise.

This session explores how organisations should prepare for this transition, examining governance, organisational design and the capabilities needed to build an AI-enabled enterprise over the coming decade.

Martijn Bauters

Chief Data Officer

NEO - National Employment Office


14:35 - 14:55

Presentation: Measuring AI ROI: Separating Business Value from Experimentation

As AI investment continues to grow, organisations are placing greater emphasis on measurable outcomes rather than technical success alone.

Discover practical frameworks for evaluating AI initiatives, prioritising investment and demonstrating financial and operational impact across the enterprise.


14:55 - 15:20

Networking Break


15:20 - 15:50

Presentation: Helping Boards Make Better AI Decisions

Boards are increasingly expected to oversee AI investment, governance and risk despite varying levels of technical understanding.

This session provides practical guidance for improving board-level AI literacy, strengthening governance and enabling executives to make confident decisions around AI strategy, investment and responsible adoption.


15:55 - 16:15

Presentation: Preparing for the Global AI Regulatory Landscape

AI regulation continues to evolve across multiple jurisdictions, creating new governance challenges for multinational organisations.

Learn how leading enterprises are building flexible compliance frameworks capable of adapting to changing regulatory requirements while maintaining innovation and competitive advantage.


16:20 - 17:00

Panel: Unifying Data, AI and Business Strategy

Successful AI programmes are built on alignment between business priorities, data strategy and technology platforms. Organisations that connect these disciplines are far more likely to achieve sustainable value than those treating AI as an isolated technology initiative.

This panel brings together leaders responsible for data, digital transformation and AI to discuss how modern operating models are breaking down organisational silos, balancing governance with agility and creating measurable business outcomes from enterprise AI investment.

Discussion topics
• Aligning business strategy with AI investment
• Building AI-ready data platforms
• Product-centric operating models
• Governance without slowing innovation
• Measuring long-term enterprise value

Javed Iqbal Syed

Director Digital and Information

BAT

Konstantina Kapetanidi

VP, Global Data Solutions & Head of Data Science, Europe

Visa

Toby Martin Hughes

Global Digital Product Director - Sustainability & Procurement

Reckitt


17:00

Chairperson's Closing Remarks

Dr. Dorotea Baljević

Director, EMEA Lead - AI Advisory

ISG